Questions, Answered.
Straight answers about CleanersBridge today.
Product
What is CleanersBridge?
Software for commercial cleaning contractors and the companies that hire them. Cleaners clock in on site with their phone, supervisors hear about exceptions and run inspections, and clients see the evidence for their own sites.
What are the three parts?
The Web Portal for owners, office staff and managers; the Client Portal for your clients; and one Mobile App for iOS and Android for every field role.
How does a cleaner prove they were on site?
At clock-in the phone reads location once and checks it against the site's boundary, a 100 m circle by default (adjustable from 25 to 2,000 m). Where GPS fails, the cleaner scans the signed site QR poster. Suspicious clock-ins are flagged for review.
What happens when someone doesn't turn up?
An exception sweep runs every minute. The supervisor is alerted to late starts, no-shows, unfilled shifts and missed clock-outs. If nobody acknowledges, the alert goes to the manager after 15 minutes, then to admins and the owner 30 minutes after that.
Does it do invoicing or quoting?
Not today. CleanersBridge focuses on proof of service: attendance, quality, safety and reporting.
Is it for residential or single-site cleaning?
CleanersBridge is built for commercial contractors running several sites.
Mobile App
Is the Mobile App publicly available?
Test builds for pilots; store release is being prepared.
Does it work without signal?
Every field action is saved on the phone first, then sent in order when signal returns, never duplicated and never dropped. Clock-ins saved offline are accepted up to 72 hours later. Checklists, inspections, safety data sheets and text and PDF training work offline; training videos need a connection.
Can several cleaners share one phone?
Yes. Each person signs in to their own encrypted space with their own PIN, and one person's unsent work is never sent as someone else's.
Do cleaners need an email address?
No. Field staff are invited by mobile number and sign in with an SMS code, then a 6-digit PIN or biometrics.
Privacy
Does CleanersBridge track workers?
No. Location is read only at clock-in, clock-out and lone-worker check-ins; workers are never tracked in the background.
What do clients see about workers?
Never full surnames: first name and surname initial by default. Clients never see GPS coordinates, distances or internal notes.
What data don't you store?
No visa, tax, bank, date-of-birth or health data.
How do you use AI?
Meeting minutes turn into draft action items that a manager approves; assignee suggestions come with a plain-English explanation. Personal details are removed before anything goes to the AI, spending is capped, and AI can be switched off.
Can we send you a security questionnaire?
Yes. Security questionnaires are handled directly by our team. Email info@cleanersbridge.com.
Clients
We hire a cleaning contractor. Can we use CleanersBridge?
Your contractor runs CleanersBridge and gives you a login to the Client Portal, so you can ask your contractor to use it. CleanersBridge doesn't find or match contractors.
Is there a client app?
The Client Portal is a responsive web app that works in any modern browser, on a computer or a phone. There's nothing to install.
Can we get reports without asking our contractor?
Yes. Create a completion report for any period up to 93 days, with up to 24 photos, branded with your contractor's logo. Your contractor can also schedule weekly or monthly packs to your Reports page.
Can we report a problem at a site?
Raise a service request with up to 5 photos and follow it through to the fix.
Pilot
What does it cost?
We're running a pilot programme and shape each pilot around your sites. Book a session today and we'll talk it through.
What happens in a session?
About 20 minutes, live, with fictional demo data: a site with its boundary and QR poster, the roster, clock-ins by GPS and by QR with no signal, a no-show escalating, an inspection and fix, then your client's view.
What's a demo tenant?
A full demo company with your own branding, set up by our team for 30 days so your team can explore it. It's a demo, not a production trial.
Can we talk to existing customers?
CleanersBridge is an early product, offered as a pilot with close hands-on support.
Global
Which countries does it work in?
Organisations can be set up in 249 countries with 156 currencies, local date, time and money formats, per-site time zones and local emergency numbers for lone workers.
Which languages?
The interface is in English.
Join the Pilot Programme.
A live session with fictional demo data, then a 30-day demo tenant with your own branding.
Or email info@cleanersbridge.com